HitlChat Guides

“Game changer. Finally a human hand-off solution for Botpress WhatsApp bots. We specialize in building complex Botpress chatbots for our clients. We finally have the ability to intercept the bot's chats and respond to customers using WhatsApp. Also, no need to use an additional marketing tool for broadcast campaigns as hitlchat has it all built in.”

“Quick setup, works incredibly well. Our clients generally have teams of 3 to 6 agents currently responding to their customers using the hitlchat team inbox. The ability to intercept Botpress conversations and respond directly to customers via WhatsApp was much needed”

“We use WhatsApp as our main sales / service channel for our ecommerce store  combined with a Botpress chatbot. For our complex customer enquiries hitlchat allows us to provide customers with a 'live chat' experience using WhatsApp. This has resulted in more sales and a more personalized customer experience.”