Turn AI Chatbots Into Live Support Channels

Works with Botpress & Voiceflow across WhatsApp & Webchat channels

hitlchat routes conversations from Botpress and Voiceflow to human agents, and lets you send WhatsApp broadcast campaigns — all from one shared platform

Botpress WhatsApp chatbot integration

Enable human handoff for Botpress and Voiceflow chatbots

Handle conversations from a shared team inbox (mobile & desktop)

Send and track WhatsApp broadcast campaigns at scale

Integrate messaging into your product using the hitlchat Developer API

Try Human Handoff Free

Human handoff across your key support channels

Botpress & Voiceflow
Webchat Handoff

Enable live agent handoff on your website

Route conversations initiated on your website to real agents

Reply from a shared team inbox (desktop & mobile)

Ideal for websites, landing pages, and SaaS apps

Botpress & Voiceflow
WhatsApp Handoff

Enable live agent handoff on WhatsApp

Route WhatsApp chatbot conversations to real agents

Agents reply via hitlchat or the WhatsApp mobile app

Connect using the WhatsApp Business API or QR code

How it works

1. Build your bot in Botpress or Voiceflow

2. Connect hitlchat to your bot platform with our easy setup

3. Route conversations to real agents. Hand control back to the bot if required

4. Scale your marketing outreach with WhatsApp bulk campaigns (optional)

What our clients are saying

Alex Morgan

Customer Support Lead

“We use Botpress for our support bot and needed a smooth way for our team to take over complex chats. hitlchat was the answer! Conversations now move from bot to human without friction and our support team can manage everything from one inbox. It’s exactly what our workflow was missing.”

Sophie Nguyen

AI Agency

"We develop custom Voiceflow agents for multiple clients. We now use hitlchat as a packaged human handoff solution for any new client we bring on board. hitlchat has added huge value to our existing offering to our clients, specifically in the way that it enables a full end to end live support solution"

Daniel Reyes

eCommerce Support Manager

“WhatsApp has become one of our main communication channels over the past year. hitlchat allows us to send targeted whatsapp broadcast campaigns and monitor exactly how each campaign performs. It’s helped us reach customers at scale while keeping everything on one platform”

Priced plans for teams of all sizes

Save 25% with our annual plan

Annual

Monthly

Solo Agent (1 user)

$29

/ Per Month

Human handoff for Botpress and Voiceflow chatbots across WhatsApp and Webchat for one user

Live agent handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns

Developer API access for custom integrations

1 user included

Usage:

8,000 contacts

20k broadcasts per month

15 automations

20 tags & 20 lists

5 custom fields

Try Hitlchat For Free

Small Business (5 users)

$47

/ Per Month

Everything in Solo Agent, as well as multi-agent collaboration for 5 users

Multi-agent human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns

Developer API access for custom integrations

5 users included

Usage:

15k contacts

40k broadcasts per month

30 automations

40 tags & 40 lists

10 custom fields

10k API calls per month

Try Hitlchat For Free

Growth

$89

/ Per Month

Everything in Small Business, with larger contact database and support for 10 users

Multi-agent human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Advanced automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns (faster send speeds)

Developer API access for custom integrations

10 users included

Usage:

35k contacts

80k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

50k API calls per month

Try Hitlchat For Free

Enterprise (30 users)

$210

/ Per Month

Everything in Growth, with enterprise-scale contact limits, ultra-fast broadcast sending and support for 30 users

Enterprise-grade human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Advanced automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns (ultra fast send speeds)

Developer API access for custom integrations

30 users included

Usage:

300k contacts

500k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

300k API calls per month

Try Hitlchat For Free

Solo Agent (1 user)

$37

/ Per Month

Human handoff for Botpress and Voiceflow chatbots across WhatsApp and Webchat for one user

Live agent handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns

Developer API access for custom integrations

1 user included

Usage:

8,000 contacts

20k broadcasts per month

15 automations

20 tags & 20 lists

5 custom fields

Try Hitlchat For Free

Small Business (5 users)

$62

/ Per Month

Everything in Solo Agent, as well as multi-agent collaboration for 5 users

Multi-agent human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns

Developer API access for custom integrations

5 users included

Usage:

15,000 contacts

40k broadcasts per month

30 automations

40 tags & 40 lists

10 custom fields

10k API calls per month

Try Hitlchat For Free

Growth

$115

/ Per Month

Everything in Small Business, with larger contact database and support for 10 users

Multi-agent human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Advanced automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns (faster send speeds)

Developer API access for custom integrations

10 users included

Usage:

35k contacts

80k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

50k API calls per month

Try Hitlchat For Free

Enterprise (30 users)

$265

/ Per Month

Everything in Growth, with enterprise-scale contact limits, ultra-fast broadcast sending and support for 30 users

Enterprise-grade human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Advanced automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns (ultra fast send speeds)

Developer API access for custom integrations

30 users included

Usage:

300k contacts

500k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

300k API calls per month

Try Hitlchat For Free

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