Respond to customers using a collaborative team inbox. Respond to your broadcast campaigns, send meta templates, intercept your chatbot's conversations.
Auto-assign conversations to agents based on the customer's message.
Full multimedia support. Send/receive images, video, audio, file attachments and Meta templates
Send Meta templates and Quick replies
Respond to customers while on the go using the hitlchat mobile app
Intercept your Botpress or Voiceflow bot's conversations to give a 'live agent' experience
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