Built for agencies and bot builders managing multiple client hitlchat accounts. Onboard clients with your own branded portal (ie. white-label). Monitor and switch between their accounts with one single click.
No more juggling logins or losing track of client activity!
A white-label WhatsApp platform lets an agency put its own name on the doorway: clients sign in through a branded login page carrying your agency's name, logo, and colours, while the engine underneath is run and maintained by hitlchat.
Behind that door, every client gets a full workspace of their own (inbox, chatbot integration, campaigns, contacts) and you manage the whole portfolio from one agency dashboard, with billing visible per client.
If you build chatbots or run WhatsApp marketing for clients, the recurring questions answer themselves:
White-labelling turns a service business into something clients subscribe to under your brand.
The agency layer sits on top of normal hitlchat accounts:
Your clients experience your brand and your service — the infrastructure, uptime, and updates stay someone else's problem.
What the agency layer changes about running clients on WhatsApp.
Each bot you build lives inside a client account on a monthly plan, turning one-off projects into a portfolio.
Agency name, logo, and brand colour on the login and registration pages, reached through your own branded link.
Statuses, plans, and invoices sit in a single My Clients view instead of a folder of spreadsheets.
Fix a flow, tune a campaign, or onboard a team from inside the client's own workspace when they need you.
Clients approve the connection themselves, so access is always something they granted, never something you took.
What you control under your own brand, and what stays handled for you.
| Area | How it works for your agency |
|---|---|
| Login & registration | Branded with your agency name, uploaded logo (PNG, JPG, SVG, or WebP), and brand colour; clients arrive via your own branded login link |
| Client onboarding | Email invitations with a consent step; each client's status is visible from Awaiting Consent through to active |
| Client workspaces | Every client gets a complete hitlchat account: shared inbox, Botpress or Voiceflow integration, broadcasts, contacts, automations |
| Hands-on management | Open and work inside any linked client account, then step back out to your agency view |
| Billing visibility | Per-client invoices with plan, status, frequency, date, and amount in one table |
| Infrastructure | Hosting, WhatsApp connectivity, updates, and new features ship from hitlchat with nothing for you to maintain |
The agency layer fits more business models than the name suggests.
Teams building Botpress and Voiceflow bots deliver each build inside a client workspace, with human handoff and a branded login as part of the package.
Run campaign calendars for many brands, each with its own number, lists, and analytics, without ever mixing two clients' data.
One skilled operator can carry a dozen small clients, stepping into each account only when something needs a professional's touch.
Local IT providers add a messaging product to their catalogue under their own brand, with zero code to build or maintain.
A company with several storefronts treats each brand as a client: separate numbers and teams, one management view over the lot.
Partners serving a market in its own language front the platform with their brand while support and sales stay local.
The screens and statuses are documented in Managing Agency Clients, and the invite endpoint in the API guide.
What the routine looks like once a portfolio is running:
Offboarding is just as clean: revoking a client unlinks them from your agency without deleting their account or data.
Everything you need to know about the white-label agency platform.
The login and registration experience your clients see: your agency name, your logo, and your brand colour, reached through a branded login link you share. You set it once in the Agency Branding panel.
A complete hitlchat workspace of their own: shared team inbox, Botpress or Voiceflow chatbot integration, broadcast campaigns, contacts, automations, and their own team logins.
Yes. Each client is a separate account with its own WhatsApp number, data, and team. The agency view links them for you without merging anything.
Yes. From My Clients you can enter a linked client's account and operate inside it: build the bot connection, launch campaigns, or tidy their contacts, then return to your agency view.
Clients subscribe to their own plans, and your invoices table shows each client’s plan, billing frequency, invoice status, and amount, all in one view.
Invitations sit as Awaiting Consent until the client accepts. From My Clients you can resend the email or revoke the invite at any time.
Yes. The developer API exposes an invite-client endpoint, so a form on your site can trigger the same branded invitation you'd send from the dashboard.
Yes. Revoking a client removes the agency link; their account and data continue to exist independently.
The agency dashboard is built for portfolios; manage your clients from one view and scale the roster as you sign them.
That's your call and your positioning. Many agencies front all support themselves as part of their retainer, stepping into client accounts to resolve issues directly.
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