Voiceflow Human Handoff (HITL) for Webchat

Turn your Voiceflow chat widget into a live support channel

Transfer Voiceflow webchat conversations directly to human agents for live support

Botpress WhatsApp chatbot integration

Manage Voiceflow webchat conversations from a single agent inbox

Transfer live chats between agents on desktop and mobile

Enable live agent takeover for your Voiceflow assistant with an easy no code setup

Enable Voiceflow Webchat Handoff

Provide live customer support from literally anywhere using the hitlchat Mobile app

Mobile screen displaying HitlChat chat app with tabs for My Chats, Bot Chats, Unassigned, and filters for all chats, resolved, and spam. Chat list shows messages from Gilbert Franks marked 'Human Requested,' John Customer marked 'In Progress,' and Carlene Benson marked 'Resolved by Bot.'

Setup Voiceflow handoff in a matter of minutes

Simple, easy, no code setup. Connect your Voiceflow project to hitlchat by simply copying and pasting your Voiceflow project API key into your hitlchat workspace. You're now ready to start handing conversations off to live agents.

Enable Voiceflow Webchat Handoff

Live Agent Takeover for Voiceflow Webchat

Automatically redirect website chats to a real support agent. Your website visitors receive human help instantly without leaving your website.

Unified Team Inbox

View and manage all Voiceflow webchat conversations in one workspace. Agents can claim chats, pass them between themselves, and collaborate on custom support requests as a team.

Works With Your Existing Voiceflow Project

Connect hitlchat directly to your current Voiceflow project without rebuilding your bot or changing your existing conversation flow. Simply plug & play.

Instant Deployment

Connect hitlchat to your Voiceflow project in minutes by copying and pasting your Voiceflow project API key into hitlchat. Then, simply replace your existing website widget script with the script provided by hitlchat and you are all set up.

Reply From Any Device, Anywhere

AGents can reply to website initiated conversations using the hitlchat web app or mobile app (iOS & Android). This allows your your support team to provide live support from wherever they are.

Conversation Insights & Improvement

Review all Voiceflow webchat interactions from a single dashboard to understand user behaviour, fine-tune your Voiceflow assistant's replies, and continuously improve support quality.

Real outcomes from real businesses

Amelia Brooks

Product Lead, eCommerce Platform

"Voiceflow handles most of our automated support. hitlchat fills the gap when conversations need a human touch. Our team can jump into live chats instantly without disrupting the user journey. That balance between automation and real support has increased customer trust and boosted our conversion rates."

Marcus Lee

Conversational UX Specialist

"We design complex Voiceflow assistants for our client's websites. hitlchat gives us a practical way to introduce human intervention when the bot's automation is not sufficient. Taking control of chats directly from a customer web chat has enhancedthe way our client's provide support to their website visitors"

Sofia Alvarez

AI Automation Solutions

"Implementating hitlchat is extremely straightforward and the platform has been stable from day one and their customer support is top notch! Several of our client teams now rely on hitlchat to manage Voiceflow conversations and provide live support for their customers. Highly recommend hitlchat to anyone out there looking for a reliable and seamless handoff solution for Voiceflow."

Priced plans for teams of all sizes

Save 25% with our annual plan

Annual

Monthly

Solo Agent (1 user)

$29

/ Per Month

Human handoff for Botpress and Voiceflow chatbots across WhatsApp and Webchat for one user

Live agent handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns

Developer API access for custom integrations

1 user included

Usage:

8,000 contacts

20k broadcasts per month

15 automations

20 tags & 20 lists

5 custom fields

Try Hitlchat For Free

Small Business (5 users)

$47

/ Per Month

Everything in Solo Agent, as well as multi-agent collaboration for 5 users

Multi-agent human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns

Developer API access for custom integrations

5 users included

Usage:

15k contacts

40k broadcasts per month

30 automations

40 tags & 40 lists

10 custom fields

10k API calls per month

Try Hitlchat For Free

Growth

$89

/ Per Month

Everything in Small Business, with larger contact database and support for 10 users

Multi-agent human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Advanced automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns (faster send speeds)

Developer API access for custom integrations

10 users included

Usage:

35k contacts

80k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

50k API calls per month

Try Hitlchat For Free

Enterprise (30 users)

$210

/ Per Month

Everything in Growth, with enterprise-scale contact limits, ultra-fast broadcast sending and support for 30 users

Enterprise-grade human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Advanced automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns (ultra fast send speeds)

Developer API access for custom integrations

30 users included

Usage:

300k contacts

500k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

300k API calls per month

Try Hitlchat For Free

Solo Agent (1 user)

$37

/ Per Month

Human handoff for Botpress and Voiceflow chatbots across WhatsApp and Webchat for one user

Live agent handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns

Developer API access for custom integrations

1 user included

Usage:

8,000 contacts

20k broadcasts per month

15 automations

20 tags & 20 lists

5 custom fields

Try Hitlchat For Free

Small Business (5 users)

$62

/ Per Month

Everything in Solo Agent, as well as multi-agent collaboration for 5 users

Multi-agent human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns

Developer API access for custom integrations

5 users included

Usage:

15,000 contacts

40k broadcasts per month

30 automations

40 tags & 40 lists

10 custom fields

10k API calls per month

Try Hitlchat For Free

Growth

$115

/ Per Month

Everything in Small Business, with larger contact database and support for 10 users

Multi-agent human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Advanced automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns (faster send speeds)

Developer API access for custom integrations

10 users included

Usage:

35k contacts

80k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

50k API calls per month

Try Hitlchat For Free

Enterprise (30 users)

$265

/ Per Month

Everything in Growth, with enterprise-scale contact limits, ultra-fast broadcast sending and support for 30 users

Enterprise-grade human handoff for Botpress & Voiceflow (WhatsApp & Webchat)

Shared inbox for two-way customer conversations

Advanced automation rules & contact management

Mobile & desktop inbox access

Send Bulk WhatsApp campaigns (ultra fast send speeds)

Developer API access for custom integrations

30 users included

Usage:

300k contacts

500k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

300k API calls per month

Try Hitlchat For Free

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