The #1 WhatsApp Bulk Messaging Platform for Business

Works with WhatsApp Business API or QR Code

Reach thousands of customers instantly with personalized WhatsApp template messages that drive real engagement

Campaign dashboard with real-time delivery tracking

Live agent handoff for Botpress & Voiceflow

Start sending WhatsApp Broadcast campaigns immediately

Track delivery rates and campaign performance in real-time

Let your AI chatbot handle your customer responses (Botpress / Voiceflow)

Shared Team Inbox giving yours customer a live agent experience

Send a Broadcast Campaign now

Track delivery and 'read' statuses for every message

View individual message delivery statuses per campaign

Simply Import Your Contacts and Start Sending

With our simple and easy to use WhatsApp Bulk Messaging Tool you'll reach thousands of customers instantly and drive real engagement.

Send a Broadcast Campaign now

Start Sending Right Now

Simply import your contacts into hitlchat, create a message template and start sending instantly

Real-time Delivery Stats

Track delivery rates in real-time as your customers are opening and reading your messages. Instantly resend failed messages

Shared WhatsApp Team Inbox

Agents can handle replies that come from your WhatsApp Broadcast campaigns using a central shared team inbox. Easily send/receive images, video, audio notes and files attachments.

AI Chatbot (Botpress & Voiceflow)

Let your AI chatbot handle your customer responses. hitlchat connects seamlessly to the most popular chatbot platforms out there. ie. Botpress & Voiceflow.

Automations

Automations perform rules-based actions automatically when messages arrive. Eg. auto-assign team members to chats based on the customer's message.

Mobile App & Desktop

Respond to your Broadcasts while on the go with the hitlchat mobile app (iOS and Android). Includes a fully featured inbox for productivity on the go

What our happy customers are saying about hitlchat

Geoff Bunting

Digital marketing agency

"Very easy to use! Has all the functionality we were looking for in a whatsapp bulk messaing tool and more. There are a lot of tools out there but hitlchat has made WhatsApp marketing easy to achieve incredible results. Great product."

Kenzo Mhalah

Restaurant owner

"Quick and easy to get up and running. I am a restaurant owner and am not technical at all. Sending whatsapp broadcast campaigns with hitlchat is so easy to use that it was a no brainer for me to continue using. It has changed our business completely with being able to send special offers/deals to our existing customer base on a weekly basis. We're far busier now than ever."

Preethi Bhattacharya

eCommerce Store Owner

"Whatsapp has been our primary sales channel for our online shop for the past 3 yrs now. hitlchat has allowed us to segment our new customers as they reach out to us, and then later send targeted whatsapp bulk messaging campaigns to them based on what products they were previously interested in. Our sales are on the up!"

WhatsApp bulk sending plans for teams of all sizes

Save 25% with our annual plan

Annual

Monthly

Solo Agent (1 user)

$29

/ Per Month

Complete WhatsApp marketing module. Includes seamless chatbot integration for Botpress & Voiceflow chatbots

Send Broadcast/Bulk WhatsApp campaigns

WhatsApp Team Inbox for two way conversations

Automation rules & contact management

Mobile app with fully featured inbox

AI chatbot integration (Botpress or Voiceflow)

Developer API access

1 user included

Usage:

8,000 contacts

20k broadcasts per month

15 automations

20 tags & 20 lists

5 custom fields

Try Hitlchat For Free

Small Business (5 users)

$47

/ Per Month

Complete WhatsApp marketing module with higher sending limits & team collaboration

Send Broadcast/Bulk WhatsApp campaigns

WhatsApp Team Inbox for two way conversations

Automation rules & contact management

Mobile app with fully featured inbox

AI chatbot integration (Botpress or Voiceflow)

Developer API access

5 users included

Usage:

1k contacts

40k broadcasts per month

30 automations

40 tags & 40 lists

10 custom fields

10k API calls per month

Try Hitlchat For Free

Growth

$89

/ Per Month

Everything in Small Business, plus high send speeds and larger contact database allowance

Send Broadcast/Bulk WhatsApp campaigns (faster send speeds)

WhatsApp Team Inbox for two way conversations

Advanced automation rules & contact management

Mobile app with fully featured inbox

AI chatbot integration (Botpress or Voiceflow)

Developer API access

10 users included

Usage:

35k contacts

80k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

50k API calls per month

Try Hitlchat For Free

Enterprise (30 users)

$210

/ Per Month

For large teams. Ultra fast broadcast sending with large scale contact database allowance

Enterprise grade Broadcast/Bulk WhatsApp campaigns (ultra fast send speeds)

WhatsApp Team Inbox for two way conversations

Advanced automation rules & contact management

Mobile app with fully featured inbox

AI chatbot integration (Botpress or Voiceflow)

Developer API access

30 users included

Usage:

300k contacts

500k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

300k API calls per month

Try Hitlchat For Free

Solo Agent (1 user)

$37

/ Per Month

Complete WhatsApp marketing module. Includes seamless chatbot integration for Botpress & Voiceflow chatbots

Send Broadcast/Bulk WhatsApp campaigns

WhatsApp Team Inbox for two way conversations

Automation rules & contact management

Mobile app with fully featured inbox

AI chatbot integration (Botpress or Voiceflow)

Developer API access

1 user included

Usage:

8,000 contacts

20k broadcasts per month

15 automations

20 tags & 20 lists

5 custom fields

Try Hitlchat For Free

Small Business (5 users)

$62

/ Per Month

Complete WhatsApp marketing module with higher sending limits & team collaboration

Send Broadcast/Bulk WhatsApp campaigns

WhatsApp Team Inbox for two way conversations

Automation rules & contact management

Mobile app with fully featured inbox

AI chatbot integration (Botpress or Voiceflow)

Developer API access

5 users included

Usage:

15k contacts

40k broadcasts per month

30 automations

40 tags & 40 lists

10 custom fields

10k API calls per month

Try Hitlchat For Free

Growth

$115

/ Per Month

Everything in Small Business, plus high send speeds and larger contact database allowance

Send Broadcast/Bulk WhatsApp campaigns (faster send speeds)

WhatsApp Team Inbox for two way conversations

Advanced automation rules & contact management

Mobile app with fully featured inbox

AI chatbot integration (Botpress or Voiceflow)

Developer API access

10 users included

Usage:

35k contacts

80k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

50k API calls per month

Try Hitlchat For Free

Enterprise (30 users)

$265

/ Per Month

For large teams. Ultra fast broadcast sending with large scale contact database allowance

Enterprise grade Broadcast/Bulk WhatsApp campaigns (ultra fast send speeds)

WhatsApp Team Inbox for two way conversations

Advanced automation rules & contact management

Mobile app with fully featured inbox

AI chatbot integration (Botpress or Voiceflow)

Developer API access

30 users included

Usage:

300k contacts

500k broadcasts per month

Unlimited automations

Unlimited tags & lists

Unlimited custom fields

300k API calls per month

Try Hitlchat For Free

What Is WhatsApp Bulk Messaging? And How Do Broadcasts Work in hitlchat?

WhatsApp bulk messaging means sending one message (a launch, a promo, an event reminder) to many contacts at once, with each copy delivered as a personal WhatsApp chat rather than a group blast.

In hitlchat, that’s a broadcast campaign: choose an audience from your contact lists or tags, personalize the message per recipient, then send it immediately (or schedule it) and watch delivery and read statuses roll in.

Why teams use it

WhatsApp is where your customers already spend their day, which makes it a remarkably direct channel for:

Product launches and promotions
Event and appointment reminders
Back-in-stock and order updates
Re-engaging contacts who’ve gone quiet

A WhatsApp message lands where people actually look, not in a crowded email tab they’ll clear tomorrow.

How Hitlchat works

hitlchat drives campaigns through your connected WhatsApp number: the official Business API or a QR-linked number. When you hit send:

Your audience is resolved from the lists, tags, or full contact base you selected, with duplicates removed.
Each contact gets their own personalized copy, with template variables or {firstname}-style placeholders filled per person.
Delivery and read statuses stream back in real time, tracked per contact in the campaign’s analytics.

Every recipient sees a normal one-to-one WhatsApp message from your business — bulk on your side, personal on theirs.

Why Send WhatsApp Broadcasts with hitlchat?

Sending in bulk is the easy part. hitlchat wraps it with the targeting, personalization, and follow-up that make campaigns convert.

Two ways to send

Run campaigns on the official WhatsApp Business API, or start instantly on a QR-connected number, with no Meta setup needed to test.

Audiences, not spreadsheets

Target broadcasts at contact lists, tags, or your whole base, imported once and reusable for every campaign.

Personal at any scale

Template variables and placeholders like {firstname} make each message read like it was written for that customer.

Proof it worked

Sent, delivered, and read counts per campaign, and per contact, in the built-in analytics.

Replies become conversations

Responses land in the shared team inbox, where your chatbot or your agents pick them up: same number, no dead ends.

WhatsApp Bulk Messaging: Business API vs QR Code Sending

Both connection types can run broadcast campaigns in hitlchat. The difference is how the message is built and how far it scales.

Feature	WhatsApp Business API	QR Code
Campaign message	An approved Meta template, with variables	Free-form text you type, with `{firstname}`-style placeholders
Approval needed	Templates are pre-approved by Meta (typically minutes to ~24 hours)	None; write and send
Sending capacity	High volume, under Meta’s official sending tiers	Moderate volumes, sent in very small batches
Best for	Production campaigns at scale	Smaller sends, tests, and niche audiences
Number safety	Protected by Meta’s rate tiers	Keep batches small; hitlchat recommends this specifically to protect the number

Templates live inside hitlchat: build, submit, and track Meta template approval under Bulk Sending → Templates. The template guide walks through every field, from header and body variables to buttons.

How to Send a WhatsApp Bulk Message Campaign in hitlchat

From empty account to a tracked campaign, the flow looks like this:

Create your account

Start a free trial. No credit card needed to begin.

Connect a WhatsApp number

Business API (Facebook login or your Meta credentials) or a QR scan: both can broadcast.

Import your contacts

Bring your contacts in and organize them into lists and tags. Campaigns target lists, tags, or all contacts, never manually typed numbers.

Prepare your message

On the Business API, build and submit a Meta template under Bulk Sending → Templates; on a QR connection, you’ll simply type the message when creating the campaign.

Create the broadcast

Under Bulk Sending → Broadcasts, click Create Broadcast: name the campaign, pick your template or write your text, and choose the audience.

Personalize and send, or schedule

Fill in the template variables (or placeholders like {firstname}), then send now or schedule a date and time. Scheduled campaigns can be started early, paused, or cancelled.

Watch the results

Sent, delivered, and read statuses accumulate per contact under Analytics while the campaign runs.

Full walkthroughs with screenshots: Send WhatsApp Broadcast Campaigns · Create a Message Template · Broadcast Analytics.

What Happens When Customers Reply to Your Broadcast?

A broadcast isn’t a one-way blast. Replies come straight back to the same number, and hitlchat turns them into conversations your team can actually work:

Every reply lands in the shared team inbox as a live conversation
A connected Botpress or Voiceflow chatbot can answer the common responses automatically
HITL keywords escalate hot replies to a human agent instantly
Agents respond from desktop or the hitlchat mobile app
Tag interested respondents into new lists for the next campaign

That loop (campaign, reply, conversation, follow-up list) is the difference between a bulk sender and a WhatsApp CRM.

Frequently Asked Questions

Everything you need to know about WhatsApp bulk messaging with hitlchat.

Do I need the WhatsApp Business API to send bulk messages?

No: both connection types can broadcast. The Business API is built for scale (approved templates, Meta sending tiers), while QR-connected numbers handle moderate volumes sent in small batches.

Why do Business API campaigns require a template?

Meta requires pre-approved templates for outbound campaign messages. You build and submit them inside hitlchat under Bulk Sending → Templates; QR connections skip templates entirely.

How long does Meta template approval take?

Usually minutes, up to around 24 hours. Templates show as Pending until approved, and you can refresh their status from the Templates screen.

Can I personalize a bulk message for each recipient?

Yes: template variables on the Business API, or placeholders like {firstname}, {lastname}, and custom fields on QR connections, are filled in per contact.

How do I choose who receives a broadcast?

Campaigns target your contact lists, tags, or entire contact base. Recipients aren’t typed in manually, so import and organize your contacts first.

Can I schedule a broadcast for later?

Yes: choose “Schedule for later” and pick a date and time in your local timezone. Scheduled campaigns can be started early, paused, or cancelled from the broadcasts list.

How do I know if my messages were delivered and read?

hitlchat tracks sent, delivered, and read statuses per contact, per campaign. The broadcast analytics screen shows the full picture in real time.

What happens when someone replies?

The reply opens as a conversation in the shared team inbox, where a connected chatbot can answer automatically or an agent can jump in directly.

Will bulk sending get my number banned?

Business API sending runs inside Meta’s official rate tiers. On QR connections, keep volumes moderate and batches very small; hitlchat recommends this specifically to protect your number.

Can I use the same number for campaigns and customer support?

Yes: broadcasts, chatbot replies, and live agent conversations all run on one connected number, managed from one shared inbox.

Ready to try hitlchat ?

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