"Easy to setup, works great! Our clients currently use the hitlchat team inbox to monitor their Voiceflow bot conversations and intercept the bot's chat when required. The ability to hand the conversation back to the bot is also extremely useful!”

“Love it. We've been looking for a human hand-off solution for our Voiceflow WhatsApp bots for a while now. We finally have the ability to intercept the bot's WhatsApp chats and start responding directly to our customers. Very useful for those more complex customer enquiries. Awesome product.”

“Our Voiceflow chat bot is able to answer most of our customer queries, but sometimes the bot gets it wrong, or the customer simply wants to speak to a human. hitlchat allows us to provide customers with a 'live agent' experience which has boosted sales as well as improved customer service.”