Human Hand-off for Botpress W Chatbots
Seamless conversation hand over from your Botpress WhatsApp chatbot directly to your agents.
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Connect your WhatsApp Botpress chatbot to hitlchat in just 2 minutes. Simply enter your WhatsApp Business API credentials into your hitlchat account to start handing conversations from your Botpress WhatsApp chatbot directly to your agents.
When a customer requests to speak to a human while chatting to your WhatsApp chatbot, get notified immediately and start responding directly to your customer.
Multiple agents can collaborate using a central WhatsApp Business inbox, as well as transfer chats from one agent to another. Send/receive files, images, video, audio, canned responses, Meta templates and more..
Monitor all of your Botpress bots to train and improve on them through one central interface. No need to spend time digging through your conversation logs within Botpress studio.
Respond to customers while on the go with the hitlchat mobile app (iOS and Android). Includes fully featured Botpress human hand-off for WhatsApp, along with all desktop functionality too.
Bypass expensive Business Solution Providers (BSPs) and consume the Whatsapp Business API directly using hitlchat.
Simply enter your Whatsapp Business API credentials and Botpress WhatsApp webhook URL into your hitlchat account and start intercepting Botpress WhatsApp conversations immediately.
“Game changer. Finally a human hand-off solution for Botpress WhatsApp bots. We specialize in building complex Botpress chatbots for our clients. We finally have the ability to intercept the bot's chats and respond to customers using WhatsApp. Great product.”
“Quick setup, works incredibly well. Our clients generally have teams of 3 to 6 agents currently responding to their customers using the hitlchat team inbox. The ability to intercept Botpress conversations and respond directly to customers via WhatsApp was much needed”
“We use WhatsApp as our main sales / service channel for our ecommerce store. For our complex customer enquiries hitlchat allows us to provide customers with a 'live chat' experience using WhatsApp. This has resulted in more sales and a more personalized customer experience.”
Save 30% with our annual plan
Annual
Monthly
Professional (popular)
/ Per Month
For small teams that require Live Agent hand-off for their Botpress WhatsApp chatbot. Full featured WhatsApp Team inbox for 5 users.
Live Agent hand-off for Botpress WhatsApp chatbots
Shared WhatsApp Team Inbox
5 users included ($ 12 for each additional user per month)
Contact management (import/export)
Monitor your Botpress chats in one place
Send canned responses and Meta templates
Update WhatsApp Business Profile
Professional (1 agent)
/ Per Month
For single agents that require Live Agent hand-off for their Botpress WhatsApp chatbot. Add on additional users as required.
Live Agent hand-off for Botpress WhatsApp chatbots
WhatsApp Team Inbox
1 user included ($19 for each additional user per month)
Mobile app with full Botpress human hand off functionality
Contact management (import/export)
Monitor your Botpress chats in one place
Send canned responses and Meta templates
Business (most popular)
/ Per Month
For teams that require Live Agent hand-off for their Botpress WhatsApp chatbot. Fully featured WhatsApp Team inbox for 5 users.
Live Agent hand-off for Botpress WhatsApp chatbots
Shared WhatsApp Team Inbox
5 users included ($19 for each additional user per month)
Mobile app with full Botpress human hand off functionality
Contact management (import/export)
Monitor your Botpress chats in one place
Send canned responses and Meta templates
Agency Plan
Contact us for pricing
For agencies that wish to manage their client hitlchat accounts under one main agency account.
Live Agent hand-off for Botpress WhatsApp chatbots
Manage multiple client inboxes from your agency dashboard
Number of users and WhatsApp numbers depend on your needs
Mobile app with full Botpress human hand off functionality
Contact management (import/export)
Monitor your Botpress chats in one place
Send canned responses and Meta templates